Shipping policy

Processing & Shipping

Processing Time

• Ready to ship orders: 1-2 business days
• Custom wigs: 5–14 business days

Shipping

• Delivery times vary based on location
• Tracking details will be provided where available

Important Customer Notice

 

• We strongly recommend using a trackable shipping method for all returns or exchanges.
• Packages sent via trackable shipping are insured, reducing the risk of loss or damage.
• Queensworth Hair is not responsible for items lost or damaged during transit if a non-trackable method is used.
• International shipments may be subject to customs fees, which are the responsibility of the customer.